Summary: We collect your name, organisation, and email address when you contact us. During client engagements, we may also process information about your organisation's AI systems and processes. We use all data only to deliver our services. We never sell or share your data with third parties.
1. Who we are
SJ Remote Solutions is a sole trader registered in Wales. We provide independent AI risk advisory services to organisations across the UK.
Data Controller: SJ Remote Solutions
Registered in: Wales
Email: info@sjremotesolutions.co.uk
2. What data we collect
Website enquiries: When you submit our contact form, we collect:
- Your name
- Your organisation name
- Your email address
- The service you are interested in (optional)
- Any information you choose to share in your message
Client engagements: When we work with you as a client, we may also collect and process:
- Contact details of individuals within your organisation
- Information about your organisation's AI systems, tools, and processes
- Documentation you share with us in the course of the engagement (which may include references to personal data processed by your organisation)
- Correspondence and notes from calls, meetings, and discovery sessions
Where client documentation contains personal data relating to third parties (such as your candidates or employees), we process that data solely for the purpose of delivering the agreed advisory services and treat it as strictly confidential. We do not collect any sensitive personal data about website visitors through this website.
3. How we use your data
We use the information you provide to:
- Respond to your enquiry
- Provide the advisory services you have requested
- Communicate with you about your project or engagement
- Prepare reports, recommendations, and other deliverables as agreed in your engagement
- Maintain records of our work for the purpose of quality assurance and legal compliance
We will not use your data for marketing purposes without your explicit consent. Any personal data contained within client documentation is used solely to deliver the services agreed — it is never used for any other purpose, shared with third parties, or retained beyond the periods set out in section 5.
4. Legal basis for processing
We process personal data on the following legal bases:
- Legitimate interests — to respond to enquiries from individuals who have contacted us voluntarily
- Performance of a contract — to deliver the advisory services agreed with clients
- Legal obligation — where we are required to retain records under applicable law
Where we process personal data contained within client documentation (for example, references to candidate or employee data within AI system documentation), we do so on the basis of our legitimate interests in delivering the contracted services, and in accordance with any data processing terms agreed with the client.
5. How long we keep your data
We retain enquiry data for up to 24 months from the date of your last contact with us. If you become a client, we retain relevant records for 6 years in accordance with standard business practice and legal obligations.
6. Who we share your data with
We do not sell, rent, or share your personal data with third parties for marketing purposes. We use the following third-party services to operate our website and handle enquiries:
- Netlify — website hosting and form submission processing (US-based, EU-US Data Privacy Framework certified)
All third-party processors are required to handle your data in accordance with UK GDPR.
7. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please email us at info@sjremotesolutions.co.uk. We will respond within 30 days.
8. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
ICO website: ico.org.uk
ICO helpline: 0303 123 1113
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@sjremotesolutions.co.uk.